Refund policy
At Glorytic, we want you to feel confident and satisfied with every purchase. This Return & Refund Policy applies to orders shipped within the United States.
By placing an order with us, you agree to the terms outlined below.
Returns
You have 30 days from the date of delivery to request a return.
To be eligible for a return, your item must:
• Be unused and in its original condition
• Be returned in the original packaging (if possible)
• Include proof of purchase
Please note: Items returned without prior approval may not be accepted.
Non-Returnable Items
The following items are not eligible for return:
• Sale or clearance items
• Gift cards
• Custom or personalized products
• Perishable goods
• Personal care items
• Hazardous or flammable materials
How to Start a Return
To initiate a return, please email us at support@glorytic.store within 30 days of delivery.
Include:
• Your order number
• The reason for the return
If your return is approved, we will provide detailed instructions on the next steps.
Return Shipping
For all approved returns, we provide a prepaid return shipping label, and you will not be charged any return shipping fees.
Restocking Fee
Restocking Fee: $0.00
We do not charge any restocking fees.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 24 hours of delivery.
Include:
• Clear photos of the item and packaging
• Your order number
We will review the issue and arrange a replacement or refund as quickly as possible.
Exchanges
We accept exchanges.
If you would like a different item, please initiate a return request first. Once your return is approved, you may place a new order for the desired product.
Refunds
Once we receive and inspect your returned item, we will issue a refund to your original payment method within 10 business days.
Please note that your bank or payment provider may require additional processing time.
Order Cancellations
If you change your mind, you may cancel your order within 12 hours of placing it.
Please contact us as soon as possible to request cancellation.
Contact Information
If you have any questions regarding our policy, our team is here to help:
Email: support@glorytic.store
Phone: +1 520 955 5844
Address: 4110 Landis Avenue, Sea Isle City, NJ 08243, United States
Support Hours: Monday – Friday, 9:00 AM – 5:00 PM EST
Live Chat: Available on our website during support hours.